Each and every time your associates come in contact with clients, an opportunity exists to build relationships and loyalty, promote your firm’s brand message, and identify additional client challenges and revenue opportunities. But capitalizing on these opportunities can occur only when your front-line personnel are prepared internally and externally to engage with your clients.
Make a point to attend if:
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• You want clients to look to you for solutions beyond immediate needs
• You’d like to be more comfortable presenting to and collaborating
with clients
• Your goal is to become a long-term trusted advisor to clients
Instructors share skills to help you:
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• Develop relationships and revenue-building opportunities
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• Gain credibility and clients by creating consistent, polished,
memorable presence and messaging -
• Create client raving fans who will be your greatest advocates
Develop greater client loyalty and revenue opportunities.
Who should attend?
• Accounting, legal and consulting firms
• Professionals with direct client contact
• Future leaders
• Technical experts who want to polish their interpersonal skills
